Active Incident

Updated a few seconds ago

Triggers and Live Communication DelaysOperational

Incident Status

Operational

Components

Listeners, Triggers

Locations

AWS Data Center


July 8, 2022 1:10PM EDT
[Monitoring] Live communications and triggers evaluations are back to normal; We are monitoring the services, while we find the root causes and will inform as additional information becomes avaialable.

July 8, 2022 12:47PM EDT
[Identified] The team has identified the caused of the Trigger and Live Communication delays and are reestablishing these process. We will inform as additional information becomes available.

July 8, 2022 11:54AM EDT
[Investigating] The team is investigating an issue with triggers performance causing Live communication delays. We will update as additional information becomes available.

API

Operational

Listeners

Operational

Live

Operational

Triggers

Operational

Forwarders

Operational

Dashboards

Operational

Reports

Operational

Connectivity

Operational

Notifications

Operational

3

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

AWS CloudFront

AWS EC2

Amazon Web Services

DigitalOcean

GitHub

Google Cloud

Slack

SoftLayer

Scheduled Maintenance

Super SIM Network Connectivity IssuesPlanned Maintenance

Schedule

October 27, 2021 12:15PM - 12:15PM EDT

Components

Notifications

Locations

AWS Data Center

Description

PEGASUS RELEASE CORE UPDATES - FEBRUARY 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-core-updates-february-2022/

October 27, 2022 12:23PM EDT
[Update] Since 7:15 am PT we are experiencing Super SIM connectivity issues with one of our partners. We observed 2% of active data sessions on Super SIM being dropped, and at the same time we have noticed devices experiencing delays in getting re-connected to the network. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available. Investigating Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

August 1, 2022 3:48PM EDT
[Update] [DCT-Survey... Your feedback is important to us!] Just 3 minutes of your time can help us improve your experience! | Based on your most recent interaction with the DCT team, please complete one of the following surveys: Sales Team Survey: https://survey.zohopublic.com/zs/TbCNA9 | Customer Support Survey: https://survey.zohopublic.com/zs/L0CNXg

February 18, 2022 1:58PM EST
[Update] PEGASUS CORE RELEASE NOTES - FEBRUARY 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-core-updates-february-2022/

January 31, 2022 3:02PM EST
[Update] PEGASUS CORE RELEASE NOTES UPDATES - January 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-core-latest-updates-january-2022/

January 21, 2022 4:45PM EST
[Update] Pegasus Release Notes - January 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-latest-updates-january-2022/

December 8, 2021 4:14PM EST
[Update] Pegasus Release Notes - December 2021 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-december-2021/

November 10, 2021 3:32PM EST
[Update] PEGASUS RELEASE NOTES - November 2021 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-updates-november-2021/

October 27, 2021 12:22PM EDT
[Update] PEGASUS RELEASE NOTES - October 2021 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-latest-updates-october-2021/
Syrus Firmware Release Notes – June 2022Planned Maintenance

Schedule

November 3, 2021 1:52PM - 1:52PM EDT

Components

Notifications

Locations

AWS Data Center

Description

SYRUS FIRMWARE RELEASE NOTES – NOVEMBER 2021 | See more details here... | https://support.digitalcomtech.com/syrus-3-cloudconnect-firmwares-stable-beta-versions/

June 22, 2022 4:08PM EDT
[Update] Syrus Firmware Release Notes - June 2022 | See more details here... | https://support.digitalcomtech.com/syrus-3-cloudconnect-firmwares-stable-beta-versions/

March 2, 2022 12:11PM EST
[Update] Syrus Firmware Release Notes - March 2022 | See more details here... | https://support.digitalcomtech.com/syrus-3-cloudconnect-firmwares-stable-beta-versions/

November 23, 2021 4:17PM EST
[Update] SYRUS FIRMWARE RELEASE NOTES – NOVEMBER 2021 | See more details here... | https://support.digitalcomtech.com/syrus-3-cloudconnect-firmwares-stable-beta-versions/

November 3, 2021 1:56PM EDT
[Update] SYRUS FIRMWARE RELEASE NOTES – NOVEMBER 2021 | See more details here... | https://support.digitalcomtech.com/syrus-3-cloudconnect-firmwares-stable-beta-versions/
Pegasus & Core Updates Release Notes - November 2022Planned Maintenance

Schedule

June 14, 2022 12:47PM - 12:47PM EDT

Components

Notifications

Locations

AWS Data Center

Description

Pegasus Release Notes - February 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-february-2022/

November 17, 2022 12:22PM EST
[Update] [DCT-Notification] Pegasus & Core Updates Release Notes - November 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-notes-for-november-2022/

November 2, 2022 12:59PM EDT
[Update] Pegasus & Core Updates Release Notes - October 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-notes-for-october-2022/

September 29, 2022 3:01PM EDT
[Update] [DCT-Notification] Pegasus Updates Release Notes - September 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-updates-release-notes-september-2022/

September 9, 2022 2:02PM EDT
[Update] Pegasus Latest Updates Release Notes - August 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-updates-release-notes-august-2022/

July 26, 2022 12:05PM EDT
[Update] [Notifications] Pegasus & Core Release Notes Latest Updates - July 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-notes-latest-updates-july-2022/

July 5, 2022 3:56PM EDT
[Update] Pegasus Release Notes - July 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-july-2022/

June 14, 2022 11:47AM EDT
[Update] Pegasus Release Notes Latest Updates - June 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-updates-june-2022/

June 10, 2022 4:58PM EDT
[Update] [Notification] Fleet Drivers Safety made easy by Fleetmetriks - June 2022 | See more details here... | https://www.linkedin.com/posts/dct-llc_fleetmetriks-improving-fleet-driver-safety-activity-6941112767647019009-JJ56?utm_source=linkedin_share&utm_medium=member_desktop_web

June 2, 2022 4:32PM EDT
[Update] PEGASUS RELEASE NOTES - June 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-updates-june-2022/

May 27, 2022 4:50PM EDT
[Update] [Notification] Syrus 4G + Mobileye + Hikvision Integration - May 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-latest-updates-may-2022/

May 18, 2022 12:14PM EDT
[Update] [Notification] Pegasus Release Notes Latest Updates - May 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-latest-updates-may-2022/

May 10, 2022 2:14PM EDT
[Update] [Notification] Pegasus Release Notes - May 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-may-2022/

April 5, 2022 1:12PM EDT
[Update] [Notification] Pegasus Release Notes - April 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-april-2022/

March 23, 2022 10:22AM EDT
[Update] Pegasus Release Notes - March 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-march-2022/

February 18, 2022 1:53PM EST
[Update] Pegasus Release Notes - February 2022 | See more details here... | https://support.digitalcomtech.com/pegasus-release-notes-february-2022/

History

No incidents in the last 7 days