Active Incident

Updated a few seconds ago

Live Communication DelaysOperational

Incident Status

Operational

Components

Live, Triggers, Forwarders

Locations

AWS Data Center


August 10, 2023 12:15PM EDT
[Monitoring] Development team detected Live Communication Delays, afecting Forwarders and Triggers. It has been controled, the queue is processing in time and currently being monitored.

API

Operational

Listeners

Operational

Live

Operational

Triggers

Operational

Forwarders

Operational

Dashboards

Operational

Reports

Operational

Connectivity

Operational

Notifications

Operational

3

Upcoming Maintenances

0

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

AWS CloudFront

AWS EC2

Amazon Web Services

DigitalOcean

GitHub

Google Cloud

Slack

SoftLayer

Scheduled Maintenance

Pegasus & Core Release Notes - September 2023Planned Maintenance

Schedule

February 14, 2023 4:51PM - 4:51PM EST

Components

Notifications

Locations

AWS Data Center

Description

[Notification] Pegasus & Core Release Notes - February 2023 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-for-february-2023/

September 28, 2023 2:15PM EDT
[Update] [Notification] Pegasus & Core Release Notes - September 2023 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-notes-for-september-2023/

August 1, 2023 1:58PM EDT
[Update] [DCT-NOTIFICATION] Pegasus Updates Release Notes - August 2023 | see details here: https://support.digitalcomtech.com/pegasus-core-release-notes-for-august-2023/

April 6, 2023 1:39PM EDT
[Update] [Notification] Pegasus & Core Release Notes - April 2023 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-notes-for-april-2023/

March 1, 2023 12:20PM EST
[Update] [DCT-Notification] Pegasus & Core Release Notes - March 2023 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-for-march-2023/

February 14, 2023 4:56PM EST
[Update] [Notification] Pegasus & Core Release Notes - February 2023 | See more details here... | https://support.digitalcomtech.com/pegasus-core-release-for-february-2023/
[Notification_RESOLVED] Super Simcards Connectivity Interrruption RESOLVED-Planned Maintenance

Schedule

May 22, 2023 9:36AM - 9:36AM EDT

Components

Connectivity

Locations

AWS Data Center

Description

We are experincing connectivity interruptions with our "super" simcards, also this is preventing access to Pegasus simcard section. The engineering team has detected the issue and it is working to resolve it. We will update as more information becomes available.

May 22, 2023 11:37AM EDT
[Update] [DCT-Notification *RESOLVED*] The issue with our Super_Simcards has been resolved and the connectivity is back to operational. https://status.digitalcomtech.com/

May 22, 2023 10:40AM EDT
[Update] *UPDATE* Our connectivity provider (super/wireless sims) temporarily suspended our account after some erroneous fraud detection. Client data was not compromised. We are working with our provider to re-establish all functionality, and prevent such extreme action in the future. https://status.digitalcomtech.com/

May 22, 2023 9:55AM EDT
[Update] We are experincing connectivity interruptions with our "super" simcards, also this is preventing access to Pegasus simcard section. The engineering team has detected the issue and it is working to resolve it. We will update as more information becomes available. https://status.digitalcomtech.com/

May 22, 2023 9:45AM EDT
[Update] Super Simcards Connectivity Interrruption - We are experincing connectivity interruptions with our "super" simcards, also this is preventing access to Pegasus simcard section. The engineering team has detected the issue and it is working to resolve it. We will update as more information becomes available.
LIVE COMMUNICATION DELAYSPlanned Maintenance

Schedule

July 18, 2023 11:01AM - 11:01AM EDT

Components

Connectivity

Locations

AWS Data Center

Description

[CONNECTIVITY-MAINTENANCE] You may experience delays in making changes to SIMs that are managed in partnership with T-Mobile USA between Jul 18, 2023 03:30 EDT and Jul 18, 2023 21:30 EDT. | See more details here: https://status.digitalcomtech.com/

August 10, 2023 12:23PM EDT
[Update] **IGNORE PRIOR SUPER SIM NOTIFICATION ** | Live Communication Delays, afecting Forwarders and Triggers - August 10, 2023 | It has been controled, the queue is processing in time and currently being monitored.

July 18, 2023 11:41AM EDT
[Update] [CONNECTIVITY-MAINTENANCE] You may experience delays in making changes to SIMs that are managed in partnership with T-Mobile USA between Jul 18, 2023 03:30 EDT and Jul 18, 2023 21:30 EDT. | See more details here: https://status.digitalcomtech.com/

History

No incidents in the last 7 days