All Systems Operational

Updated a few seconds ago

API

Operational

Listeners

Operational

Live

Operational

Triggers

Operational

Forwarders

Operational

Dashboards

Operational

Reports

Operational

Connectivity

Operational

Notifications

Operational

1

Upcoming Maintenances

1

Incidents Last 30 Days

2

Maintenances Last 30 Days

External Services

AWS CloudFront

AWS EC2

Amazon Web Services

DigitalOcean

GitHub

Google Cloud

Slack

SoftLayer

Scheduled Maintenance

Scheduled Maintenance - March 26, 2025 03:00 UTCPlanned Maintenance

Schedule

March 25, 2025 11:23AM - 11:23AM EDT

Components

Listeners, Live

Locations

AWS Data Center

Description

Scheduled Maintenance Notification Start date: Wednesday March 26, 2025 03:00 UTC End date: Wednesday March 26, 2025 06:00 UTC Duration: 3 Hours Type: Maintenance Impact: Listeners and Live communication intermittence Descripción: Engineering team will perform a data base and "Live" services udpate | At some point during the maintenance window, there will be intermittence in listeners and live communications for 10 minutes | All sites impacted. For further information please check our status page: https://status.digitalcomtech.com/

March 25, 2025 11:36AM EDT
[Update] Scheduled Maintenance Notification Start date: Wednesday March 26, 2025 03:00 UTC End date: Wednesday March 26, 2025 06:00 UTC Duration: 3 Hours Type: Maintenance Impact: Listeners and Live communication intermittence Descripción: Engineering team will perform a data base and "Live" services udpate | At some point during the maintenance window, there will be intermittence in listeners and live communications for 10 minutes | All sites impacted. For further information please check our status page: https://status.digitalcomtech.com/

History (Last 7 days)

Super SIM - Service DegradationDegraded Performance

Incident Status

Degraded Performance


Components

Connectivity


Locations

AWS Data Center



March 28, 2025 12:11PM EDT
[Resolved] RESOLUTION: As of 17:15 UTC 2025-03-27, we have observed recovery of the network connectivity issue affecting Super SIM devices. Connectivity rates have returned to normal levels, and impacted devices are now able to attach and update mobility without significant delays. We will continue to monitor the situation to ensure service stability. If you have devices that are still not reconnecting, please try sending a "Reset Connectivity" command from the Super SIM console for a few SIMs to prompt them to re-register to the network.

March 27, 2025 2:16PM EDT
[Identified] Description: On 2025-03-27 since 10:25 UTC / 06:25 EDT (UTC-4) customers may experience 10-15% Data Session events to be missing from API and UI. Connectivity and billing are not affected. We are working with our partners to restore the functionality.

March 27, 2025 12:15PM EDT
[Investigating] Description: Since 13:09 UTC we are investigating an issue where devices may experience failures when attempting to connect. We are actively working to identify and resolve the issue. We will provide another update once more information becomes available. For further information please check our status page: status.digitalcomtech.com If you have any questions, please contact: support@digitalcomtech.com